Welcome to the Vozzo Call Intelligence API documentation. Transform your call recordings into actionable insights using advanced AI-powered analysis for transcription, sentiment analysis, compliance checking, and performance metrics.
What is Vozzo Call Intelligence API?
The Vozzo Call Intelligence API is a comprehensive platform for analyzing voice call recordings at scale. Whether you're monitoring sales calls for quality assurance, ensuring compliance in customer service, or extracting insights from support interactions, our API provides the tools to automatically transcribe, analyze, and derive meaningful intelligence from your conversations.
API Architecture
The Vozzo Call Intelligence API follows RESTful principles with JSON payloads and standard HTTP methods:
- Authentication: Bearer token-based security with JWT tokens
- Base URL: https://backend.vozzo.ai
- Format: JSON request and response bodies
- Versioning: API version included in endpoint paths (
/v1alpha/) - Supported Formats: WAV, MP3, WebM (max 100MB per file)
AI-Powered Analysis
Upload call recordings and receive comprehensive AI analysis including transcription, sentiment analysis, key topics, action items, and compliance checks—all automated and scalable.
Ready to start analyzing with Vozzo?
Here's what you'll need:
- 1.API Key: Obtain your secret API key from the Vozzo platform
- 2.Organization UUID: Get your organization identifier from your account settings
- 3.Create Use Cases: Set up analysis configurations for different call types
- 4.Test Recordings: Prepare sample call recordings for your first analysis
How the API Works
Two-Step Upload Process (Recommended)
- 1
Request Upload Link: Call the
/create-upload-linkendpoint with file metadata and use case configuration - 2
Upload Recording: Use the presigned URL to securely upload your audio file
- 3
Automatic Processing: Our AI engine automatically transcribes and analyzes the recording
- 4
Retrieve Results: Access transcripts, analytics, and insights through dedicated endpoints
Continue to our Quickstart Guide
Upload your first recording and start extracting insights in minutes with our step-by-step guide.
API Endpoints Overview
Use Case Management
POST /v1alpha/callintel/usecase- Create analysis use casesGET /v1alpha/callintel/usecase/{usecase_uuid}- Get use case detailsPUT /v1alpha/callintel/usecase/{usecase_uuid}- Update use case configurationDELETE /v1alpha/callintel/usecase/{usecase_uuid}- Delete use caseGET /v1alpha/callintel/org-usecases/{org_uuid}- List organization use cases
Recording Upload
POST /v1alpha/callintel/{client_name}/{client_profile}/create-upload-link- Generate presigned upload URL (recommended)POST /v1alpha/callintel/{client_name}/{client_profile}/direct-upload- Direct file upload (experimental)
Recording Management
POST /v1alpha/callintel/org-usecases/recordings- List use case recordingsPOST /v1alpha/callintel/org-usecases/get-recording-details- Get recording detailsPOST /v1alpha/callintel/org-usecases/recording/get-audio-presigned-url- Get audio playback URL
Analysis & Insights
POST /v1alpha/callintel/org-usecases/recording/transcript-analytics- Get transcript and analyticsPOST /v1alpha/callintel/org-usecases/analytics/summary-counts- Get analytics summary countsPOST /v1alpha/callintel/org-usecases/analytics/summary-details- Get detailed analytics summary
Support & Resources
Documentation
Comprehensive guides and API references
Support Email
Status Page
Monitor API uptime and performance
Community
Join our developer community for tips and best practices
Last updated: January 2026 | API Version: v1alpha