Agent Greeting

The greeting is the first thing your agent says when a conversation begins. A well-crafted greeting sets the tone, builds trust, and lets the user know how to engage.

The agent_greeting Field

Set the greeting message via the update-agent endpoint. Use the Authorization: Token prefix for API keys.

cURL
 
curl -X PUT https://backend.vozzo.ai/agent/update-agent/{agent_uuid}/ \
  -H "Authorization: Token YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "agent_greeting": "Hello! I am Aria, your Acme support assistant. How can I help you today?",
    "is_agent_greet_first": true
  }'

is_agent_greet_first

This boolean controls who speaks first when a call connects.

Full Greeting Configuration

Put it all together in one API call:

cURL
 
curl -X PUT https://backend.vozzo.ai/agent/update-agent/{agent_uuid}/ \
  -H "Authorization: Token YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "agent_greeting": "Hello! I am Aria from Acme support. I can help with billing, shipping, and general questions. What can I assist you with?",
    "is_agent_greet_first": true,
    "agent_behaviour": "friendly"
  }'